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Privacy Policy

Effective Date: 1/1/2025

Last Updated: 7/3/2025

At BarbKo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the BarbKo App and the BarbKo Website (barbko.com.au). By accessing or using our app or website, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

When you use the BarbKo App and Website, we collect the following personal information:

Login Information:
  • Email address (used for registration and login via email/password or Google Auth or Apple Auth).
  • If you log in via Google, we may collect your Google account details, including email address, and profile information. This information is used only for authentication purposes and is never shared with third parties.
  • If you sign in with Apple, we collect your Apple ID and email address for authentication purposes.
  • Phone number (provided in your profile or when joining a queue).
Location Data (for the App):
  • We may collect location data to provide services such as finding nearby salons or parlors. This is collected with your permission and is used solely for the purpose of enhancing your experience in the app.
Queue Information:
  • Name, email, and phone number when you join a queue at a salon.
Device Information (for the App only):
  • Device ID, device type, and version information.
Website Interaction (for the Website only):
  • Information about your browsing behavior on our website, including IP address, browser type, and device type.

2. Use of Information

We use the information we collect for the following purposes:

  • Authentication: To create and manage your account, and authenticate your login.
  • Location Data: We may use your location to suggest nearby salons or to provide accurate check-in information. Location data is used in real-time for service purposes and is not stored permanently.
  • Queue Management: To manage your queue status and send updates related to your check-in, queue position, and appointments.
  • App and Website Functionality: To provide services and improve the functionality of the app and website.
  • Notifications: To send updates related to your queue status, check-ins, and other relevant information (via push notifications, email, or SMS).
  • Analysis and Improvement: To analyze usage patterns and improve the services provided by the app and website.

3. Sharing Your Information

We do not sell or share your personal information for advertising purposes. However, we may share information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in operations such as sending notifications or improving functionality.

Legal Compliance: We may disclose your information if required by law to comply with legal obligations or protect the rights and safety of others.

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information, including encryption and secure data storage. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. You may delete your account at any time, and we will remove your personal information from our systems.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information directly within the app or website.
  • Delete Your Account: You can request the deletion of your account at any time. Upon request, we will permanently delete all your personal information.
  • Opt-Out of Notifications: You can manage your notification preferences within the app settings or website.

7. Cookies and Tracking Technologies (Website Only)

The BarbKo website may use cookies or similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences by adjusting your browser settings.

8. Third-Party Links

The BarbKo app and website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

9. Children’s Privacy

The BarbKo app and website are not intended for children under 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app or on the website, with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Information

If you have any questions about this Privacy Policy, contact us at info@barbko.com.